Discover Australia’s premier shopping destination

Visiting Chadstone from far and wide?

 

Chadstone – The Fashion Capital is Australia’s largest shopping centre and a world-renowned fashion and entertainment hub for local and international visitors. An all-encompassing retail experience, Chadstone features over 550 stores, designer boutiques and 38 luxury brands. At Chadstone, you’ll find all your lifestyle needs, from homewares to health, beauty and more.

We offer the very best in food, with gourmet providores and fresh food specialists, as well as an impressive lineup of international restaurants, casual dining eateries and quick bite options. Some exciting new editions to our Terrace are Fonda, Woodstock Pizzicheria, Mama’s Buoi and New Shanghai Chinese. 

We love to entertain, and visitors looking to extend on their shopping experience can sit back and relax in our HOYTS Cinema Complex. Chadstone is also home to the southern hemisphere’s first and only LegoLand Discovery Center. With over 23 million customers this year, Chadstone offers tourists an unsurpassed shopping experience.

Just 25 minutes from the city, you can access Chadstone by car, bus, train or our complimentary tourist shuttle bus which departs Federation Square and some CBD hotels. We are conveniently located on the way to major tourist destinations such as Phillip Island’s Penguin Parade and the Mornington Peninsula, which makes visiting easy.


Getting Here

Tourist Shuttle Bus

Chadstone’s free tourist shuttle bus departs Melbourne CBD daily. We also have services visiting the Park Hyatt, Hotel Sofitel, Vibe Savoy Hotel, Crown Towers and The Langham, as well as SEA LIFE Melbourne. Be transported to the best in fashion, food and more. Bookings are essential. 必须要预订

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Offers

Celebrate Your Graduation

Spend $288 or more in one transaction from Tuesday 10th April - Saturday 30th June with Union Pay to receive your free gift valued at $88. Visit the Seed Concierge desk on the Ground Level to redeem this offer and click see more to view full Terms and Conditions.

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To view Chinese Terms and Conditions click here.

毕业季活动 – Chadstone 购物中心
活动细则

Your holiday just got better

Your holiday just got betterYour holiday just got better

Your holiday just got better

The Chadstone Tourism Shopping Passport enables visitors to access over 200 exclusive offers across luxury brands, Australian designers, men’s and women’s fashion brands, homewares and more. The Passports are complimentary and are available to visitors who reside more than 50kms away from Chadstone. Please note that ID is required when redeeming the Passport from our Concierge Desks and the Passport is only valid on the day of your visit.

 If you plan on visiting Chadstone in groups of 10+ people, please contact us ahead of time and we will happily arrange pre-validated Passports for all visitors and have them waiting at our Concierge Desk ready for collection when you arrive so that you can start shopping sooner!

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Group Tours

At Chadstone one size doesn't fit all, and we pride ourselves on being your partner in creating the perfect tour with our flexible, customised packages and exclusive amenities. Chadstone has the exceptional experiences your clients’ desire, at our world-class shopping destination which features outstanding shopping for every itinerary, every budget and every style in Australia’s top shopping destination.

For MICE groups we can work with our retailers to curate bespoke experiences. To date we have hosted Ladurée high teas, TDE monogramming, Mecca make-overs, pearl discovery sessions at Paspaley, Tumi ‘luggage fitting’ experiences, Loewe Spanish leather craft artisan evenings, Dior Parfums master classes, Louis Vuitton Menu of Specialist Services and Tiffany & Co private events.

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Shop & Stay

Needing a place to stay when visiting Melbourne? Our hotel partners offer a variety of packages for visitors planning on visiting Chadstone – The Fashion Capital. By booking through one of the below iconic Melbourne hotels, you or your guests can enjoy special room rates, a free shuttle bus pick-up from the hotel directly to Chadstone, exclusive offers from over 150 Chadstone retailers, free gifts and more. Click on the below hotels to start exploring:

 

Visitor Lounge

In September 2018, Chadstone will be opening a brand new Visitor Lounge for visitors to enjoy. In addition to providing spaces for VIP events, champagne on arrival for special groups and roving multilingual team members to answer questions, we will also provide the following benefits and opportunities to our visiting guests:

  • A multilingual welcome video to help visitors explore Chadstone's 550 Stores & Restaurants 
  • Boiling water and teas for when guests need to take a moment to relax
  • Stylist service bookings so visitors can make the most of our 38 luxury brands & Australian Designers
  • Gift bags to purchase

Keep checking back here for updates on what else visitors will be able to enjoy during their visit to The Fashion Capital and when they can expect to see this new stunning space come to life. 

Services

Free Wi-Fi

Browse the web whilst you shop, eat or play.

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Banks and Currency Exchange

With a wide selection of banks, ATMs and currency exchange services on offer, we make it easy to spend on what you love.

Union Pay Stores

Complete your purchase with UnionPay at many of our leading retailers.

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Australia Post

The Chadstone Centre Post Office offers a broad range of postal products, as well as financial and commercial services.

refund
Tourism Refund Scheme

The Tourism Refund Scheme (TRS) allows overseas visitors to claim a refund of the Goods and Services Tax (GST) and Wine Equalisation Tax (WET) paid on specific purchases in Australia.

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language
Language Assistance

To make your shopping experience easier, our Concierge Team speak a variety of languages including Chinese, German, Korean, Spanish, Greek & Russian. If you have any questions prior to your visit with regards to assistance, please contact us at chadstone.tourism@vicinity.com.au