DISCOVER AUSTRALIA’S PREMIER SHOPPING DESTINATION

  • About
  • Getting Here and Directions
  • Parking
  • Services and Facilities
  • Tourism

WELCOME TO CHADSTONE

Chadstone – The Fashion Capital is Australia’s largest shopping centre and a world-renowned fashion and entertainment hub for local and international visitors. An all-encompassing retail experience, Chadstone features over 550 stores, designer boutiques and over 30 luxury brands.

At Chadstone, you’ll find all your lifestyle needs, from homewares to health, beauty and more.

We offer the very best in food, with gourmet provides and fresh food specialists, as well as an impressive lineup of international restaurants, casual dining eateries and quick bite options.

Delicious dining options at The Social Quarter include Cityfields, Cinque Terre, White + Wong’s, Fonda, Mama’s Buoi and New Shanghai Chinese.

We love to entertain, and visitors looking to extend on their shopping experience can sit back and relax in our HOYTS Cinema Complex. Chadstone is also home to the southern hemisphere’s first and only LEGOLAND Discovery Centre. With over 23 million customers this year, Chadstone offers tourists an unsurpassed shopping experience.

SHOP, DINE, PLAY AND STAY

You can now shop, dine, play and stay with the 5-star Hotel Chadstone Melbourne MGallery by Sofitel, less than a five minute undercover walk via The Link.

Here you'll also find ​Pastore​: an Italian-inspired all-day dining venue welcoming guests for all occasions.

Getting Here

Your Arrival

Only 17km from Melbourne’s CBD and a 45-minute drive from Melbourne’s international and domestic airport at Tullamarine.

You can access Chadstone by car, bus, train or our free Chadstone Tourist Shuttle. We are conveniently located on the way to major tourist destinations such as Phillip Island’s Penguin Parade and the Mornington Peninsula, which makes visiting easy.

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CHADSTONE TOURIST SHUTTLE

The free Chadstone Tourist Shuttle offers multiple daily transfers from Federation Square to Chadstone and return.

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Directions

Travelling by car or public transport, find the best way to get here.

Directions

Parking

CAR PARKS

We offer free car parking spaces, with six multi-level carparks and now the convenience of under cover Valet Parking with direct access to the centre, making it easier for you to visit your favourite stores.

All car parks have family friendly with select pram parking and 90 minutes parking zones for a more convenient shopping experience. Accessible parking spaces are available for guests with disability, as well as lifts.

You can find 90 minute parking zones in Car Park C and Car Park D with Valet Parking located on Level P1 of carpark A, accessed via Chadstone Road.

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Discover Services and Facilities

TOURIST SHOPPING PASSPORT

The Chadstone Tourist Shopping Passport enables visitors to access over 100 exclusive offers across luxury brands, Australian designers, men’s and women’s fashion brands, homewares and more. The Passport is complimentary and is available to visitors who reside more than 50kms from Chadstone.

Collects yours at the Visitor Lounge on arrival at Chadstone, or sign up now and browse the offers at http://tourist.chadstone.com.au/

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Centre Services

There’s always someone on hand to help at Chadstone. Concierge can assist with directions, transportation, Gift Cards, Wi-Fi, Tourist information, booking Premium Guest Services; Valet Parking and Parcel Concierge for more convenience.

Visit our Concierge Desk.

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Centre Facilities

World-class facilities are available for your convenience. Fun Play Areas for the little ones, Parenting Rooms and Quiet Rooms. A Changing Places facility provides full sized change tables and hoists to meet the needs of people with disabilities.

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Parcel Concierge

Chadstone is offering you an easy way to collect all of your purchases (online, phone orders, email orders) from the convenience of your car. It can be used for collecting products from our participating speciality stores such as fashion goods and household items.

There is one centralised collection point at Chadstone Valet. This is located on level P1 Car Park A, near David Jones, accessible off Chadstone Road. Simply follow the signage within the car park.

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Tourism Information

Create a memorable experience

Chadstone is Australia’s destination for luxury, shopping, dining and entertainment all under one roof. Our team will create the perfect experience for your tour group with customised packages. We cater for MICE groups to curate bespoke experiences, for both local and international guests.

The Chadstone Tourist Shopping Passport provides access to over 100 offers for any visitor residing 50km distance or more from Chadstone.

To make your shopping experience easier, our Concierge Team speak a variety of languages.

If you have any questions prior to your visit, please contact us at [email protected]

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