Discover Australia’s premier shopping destination

Welcome to Chadstone

Chadstone – The Fashion Capital is Australia’s largest shopping centre and a world-renowned fashion and entertainment hub for local and international visitors. An all-encompassing retail experience, Chadstone features over 550 stores, designer boutiques and over 30 luxury brands. At Chadstone, you’ll find all your lifestyle needs, from home-wares to health, beauty and more.

We offer the very best in food, with gourmet providores and fresh food specialists, as well as an impressive lineup of international restaurants, casual dining eateries and quick bite options.

Delicious dining options at the Dining Terrace include Fonda, Woodstock Pizzicheria, Mama’s Buoi and New Shanghai Chinese.

We love to entertain, and visitors looking to extend on their shopping experience can sit back and relax in our HOYTS Cinema Complex. Chadstone is also home to the southern hemisphere’s first and only LEGOLAND Discovery Center. With over 23 million customers this year, Chadstone offers tourists an unsurpassed shopping experience.

Only 17km from Melbourne’s CBD and a 45-minute drive from Melbourne’s international and domestic airport at Tullamarine.  You can access Chadstone by car, bus, train or our complimentary tourist shuttle bus which departs Federation Square and some CBD hotels. We are conveniently located on the way to major tourist destinations such as Phillip Island’s Penguin Parade and the Mornington Peninsula, which makes visiting easy.

Getting Here

Tourist Shuttle Bus

Chadstone’s free tourist shuttle bus departs Melbourne CBD daily. We also have services visiting the Park Hyatt, Hotel Sofitel, Savoy Hotel on Little Collins, Crown Towers and The Langham, as well as SEA LIFE Melbourne. Be transported to the best in fashion, food and more. Bookings are essential. 必须要预订

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Visitor Lounge

Enrich your travelling experience at Chadstone’s Visitor Lounge, designed for all visitors to enjoy on arrival and to make the most of your stay. In addition to providing spaces for VIP events, sparkling on arrival for special groups and roving multilingual team members to answer questions, we also provide the following benefits and opportunities to our visiting guests:

  • A multilingual welcome video to help visitors explore Chadstone's 550 Stores & Restaurants
  • Boiling water and tea for when guests need to take a moment to relax

Our team of Guests Services staff can also assist with;

  • General centre information
  • Chadstone Gift Card sales
  • Chadstone Tourism Shopping Passport collection
  • General Melbourne tourist information
  • Chadstone Shuttle bus transfer bookings
  • Cloaking facility for shopping parcels
  • Charge stations
  • Bathroom and shower facilities
  • Private Change Room
  • Complimentary tea
  • Comfortable lounge area


Free Wi-Fi

Browse the web whilst you shop, eat or play.

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Banks and Currency Exchange

With a wide selection of banks, ATMs and currency exchange services on offer, we make it easy to spend on what you love.

Australia Post

The Chadstone Centre Post Office offers a broad range of postal products, as well as financial and commercial services.

Tourism Refund Scheme

The Tourism Refund Scheme (TRS) allows overseas visitors to claim a refund of the Goods and Services Tax (GST) and Wine Equalisation Tax (WET) paid on specific purchases in Australia.

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Language Assistance

To make your shopping experience easier, our Concierge Team speak a variety of languages including Chinese, German, Korean, Spanish, Greek & Russian. If you have any questions prior to your visit with regards to assistance, please contact us at


Accepted by a wide range of retailers, shop with your UnionPay card and be rewarded.

Valet Parking

Enjoy the convenience of premium Valet Parking with undercover and direct access to the centre.



Your holiday just got better

Your holiday just got betterYour holiday just got better

Your holiday just got better

The Chadstone Tourism Shopping Passport enables visitors to access over 150 exclusive offers across luxury brands, Australian designers, men’s and women’s fashion brands, homewares and more. The Passports are complimentary and are available to visitors who reside more than 50kms away from Chadstone. 

Collects yours at Chadstone’s Concierge Desk and Visitor Lounge, or sign up now and browse the offers at  

If you plan on visiting Chadstone in groups of 10+ people, please contact us ahead of time and we will happily arrange pre-validated Passports for all visitors and have them waiting at our Visitor Lounge ready for collection when you arrive so that you can start shopping sooner!

Group Tours

At Chadstone one size doesn't fit all, and we pride ourselves on being your partner in creating the perfect tour with our flexible, customised packages and exclusive amenities. Chadstone has the exceptional experiences your clients’ desire, at our world-class shopping destination which features outstanding shopping for every itinerary, every budget and every style in Australia’s top shopping destination.

For MICE groups we can work with our retailers to curate bespoke experiences. To date we have hosted pearl discovery sessions at Paspaley, ANTON diamond creativity sessions, Christian Louboutin red sole journey, Salvatore Ferragamo heritage and craftmanship sessions, Dior Parfums master classes, Louis Vuitton Menu of Specialist Services and Tiffany & Co private events.