Discover Australia’s premier shopping destination

Visiting Chadstone from far and wide?

 

Chadstone – The Fashion Capital is Australia’s largest shopping centre and a world-renowned fashion and entertainment hub for local and international visitors. An all-encompassing retail experience, Chadstone features over 550 stores, designer boutiques and 38 luxury brands. At Chadstone, you’ll find all your lifestyle needs, from homewares to health, beauty & more.

 We offer the very best in food, with gourmet providores and fresh food specialists, as well as an impressive lineup of international restaurants, casual dining eateries and quick bite options. Some exciting new editions to our Terrace are Fonda, Woodstock Pizzicheria, Mama’s Buoi and New Shanghai Chinese. 

We love to entertain, and visitors looking to extend on their shopping experience can sit back and relax in our HOYTS Cinema Complex. Chadstone is also home to the southern hemisphere’s first and only LegoLand Discovery Center. With over 23 million customers this year, Chadstone offers tourists an unsurpassed shopping experience.

Just 25 minutes from the city, you can access Chadstone by car, bus, train or our complimentary tourist shuttle bus which departs Federation Square and some CBD hotels. We are conveniently located on the way to major tourist destinations such as Phillip Island’s Penguin Parade and the Mornington Peninsula, which makes visiting easy.


Your holiday just got better

Your holiday just got betterYour holiday just got better

Your holiday just got better

The Chadstone Tourism Shopping Passport enables visitors to access over 150 exclusive offers across luxury brands, Australian designers, men’s and women’s fashion brands, homewares and more. The passports are complimentary and are available to visitors that reside more than 50km's away from Chadstone. Please note that ID is required when redeeming the passport from our Concierge Desks and the passport is only valid on the day of your visit.

If you plan on visiting Chadstone in groups of 10+ people, please contact us ahead of time and we will happily arrange pre-validated passports for all visitors and have them waiting at our Concierge ready for collection when you arrive so that you can start shopping sooner! Contact us now at chadstone.tourism@vicinity.com.au 

 

Tourist Lounge

In September 2018, Chadstone will be opening a brand new Tourist Lounge for visitors to enjoy. In addition to providing spaces for VIP events, champagne on arrival for special groups and roving multilingual team members to answer questions, we will also provide the following benefits and opportunities to our visiting guests:

  • A multilingual welcome video to help visitors explore Chadstone's 550 Stores & Restaurants 
  • Local souvenirs including wine and toys to purchase
  • Boiling water and teas for when guests need to take a moment to relax
  • Stylist service bookings so visitors can make the most of our 38 luxury brands & Australian Designers
  • Gift bags to purchase

Keep checking back here for updates on what else visitors will be able to enjoy during their visit to The Fashion Capital and when they can expect to see this new stunning space come to life. 

Shop & Stay

Needing a place to stay when visiting Melbourne? Our hotel partners offer a variety of packages for visitors planning on visiting Chadstone – The Fashion Capital. By booking through one of the below iconic Melbourne hotels, you or your guests can enjoy special room rates, a free shuttle bus pick-up from the hotel directly to Chadstone, exclusive offers from over 150 Chadstone retailers, free gifts and more. Click on the below hotels to start exploring:

 

Getting to Chadstone

Getting to Australia’s shopping capital is easy, with travel options aplenty.

Tourist Shuttle Bus

Chadstone’s free tourist shuttle bus departs Melbourne CBD daily. Be transported to the best in fashion, food and more. Bookings are essential. 必须要预订

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Services

Free Wi-Fi

Browse the web whilst you shop, eat or play.

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Banks and Currency Exchange

With a wide selection of banks, ATMs and currency exchange services on offer, we make it easy to spend on what you love.

Union Pay Stores

Complete your purchase with UnionPay at many of our leading retailers.

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Australia Post

The Chadstone Centre Post Office offers a broad range of postal products, as well as financial and commercial services.

refund
Tourism Refund Scheme

The Tourism Refund Scheme (TRS) allows overseas visitors to claim a refund of the Goods and Services Tax (GST) and Wine Equalisation Tax (WET) paid on specific purchased in Australia.

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language
Language Assistance

To make your shopping experience easier, our Concierge Team speak a variety of languages including Chinese, German, Korean, Spanish, Greek & Russian. If you have any questions prior to your visit with regards to assistance, please contact us at chadstone.tourism@vicinity.com.au