An Unforgettable Experience Awaits at Chadstone

We want every visit to Chadstone to be effortless, memorable and unique. Whether you’re exploring world-class dining, finding the perfect outfit for a special occasion, or picking up a Chadstone Gift Card, our Premium Guest Experience team is here to help you.

For guests from near or far, our team is always happy to assist with expertise and seamless services to make your visit anything but ordinary.

  • PLAN MY VISITS
  • CONCIERGE
  • GIFT CARDS
  • MOBILE APP
  • PREMIUM GUEST SERVICES
  • TOURIST SHUTTLE
Plan My Visit

Navigate Chadstone with ease by planning ahead. Find the best car park, access our centre map, view opening hours, and get all the key information you need to make the most of your visit.

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Concierge

Visit our Concierge to receive personalised assistance with directions, gift card purhcases, tourist information, and Premium Guest Services booking.

We also offer complimentary motorised scooters and wheelchairs.

Located near Michael Hill and YSL Beauty, Ground Level.

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Gift Cards

The perfect gift for the person who knows what they want.

Give the gift of choice with a Chadstone Gift Card, redeemable at all stores where EFTPOS is available. Available for purchase at Concierge or a digital gift card through our App.

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Chadstone App

Your ultimate shopping companion at Chadstone. With point-to-point centre navigation and real-time parking updates, the Chadstone App gives you all the information you need to shop, dine, and explore Chadstone like never before.

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Premium Guest Services

Chadstone offers an extensive range of Premium Guest Services to ensure your visit is nothing short of exceptional. From expert advice to curated expereiences, making every visit a memorable one.

Discover our Hands Free Shopping, Valet Parking, Personal Styling and Butler service.

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Chadstone Tourist Shuttle

Experience convenience with the Chadstone Tourist Shuttle. Enjoy multiple daily transfers between Federation Square and Chadstone, making your journey effortless and stress-free.

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Contact Us

Our Premium Guest Services team are here to help you enjoy an experience unlike any other.

If you have any questions simply visit our Concierge Desk or call us on (03) 9563 3355.

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