Discover our services to make your shopping trip and experience easier and more convenient. With complimentary and Premium Guest Services available, you can experience the best that Chadstone has to offer.
Whether you are visiting locally or internationally, connect with us to plan your trip or during your visit. Our friendly team are here to assist with all your enquiries.
Our team is on hand during centre trading hours to make your trip convenient and enjoyable.
Visit the Concierge Desk where our team can organise complimentary access to motorised scooters and wheelchairs, as well as assisting with centre directions, public transportation, lost and found and any other queries.
Short on time, or short of ideas?
Give the gift of choice with a Chadstone Gift Card, redeemable at all stores where EFTPOS is available. Available for purchase at Concierge or Online.
Stay connected and browse the web for free while you shop, dine or play at Chadstone.
Follow the steps to log into the Wi-Fi network.
Chadstone – The Fashion Capital now provides an extensive range of Premium Guest Services, from expert advice to curated support, making every visit a memorable one.
Discover our Butler Service, Hands Free Shopping, Parcel Concierge, Valet Parking and Personal Styling.
The free Chadstone Tourist Shuttle returns with multiple daily transfers from Federation Square to Chadstone and return.