Chadstone Facilities

Discover world-class facilities at Chadstone

Discover all Chadstone’s world facilities and amenities, making your shopping experience easy and memorable. From a Changing Places facility to a Quiet Room, Chadstone aims to provide accessibility to all visitors.

Changing Places

A Changing Places facility provides full sized change tables and hoists to meet the needs of people with severe and profound disabilities.

The inclusion of this facility makes a huge difference to the accessibility of Chadstone to a number of our visitors. For access, customers can enquire with Chadstone Reception at (03) 9563 3355.

Located on the Ground Level, Fresh Food precinct, amenities entrance adjacent to Starbucks.

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Parents Room & Play Area

The Parents Room includes a family bathroom, nursing rooms and a play area with non-recorded video footage (so parents can supervise their other children in the play area while nursing).

Located on the Ground Level, Fresh Food precinct, amenities entrance adjacent to Starbucks.

Relax while you watch the little ones explore play areas located on the Lower Ground level between Kmart and Priceline.

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The Quiet Room

The Quiet Room has been created as an option for customers with various requirements, to allow them a little distance from the noise of the centre. For example, families with autistic children can use the space for a quick break and customers can utilise the room for prayer throughout the day. Please note this room is not to be used as a meeting or break room for staff, as this disadvantages the people who have true requirement of this space.

Located on the Ground Level, Fresh Food precinct, amenities entrance adjacent to Starbucks.

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Visitor Lounge

Enrich your experience at Chadstone’s Visitor Lounge. You can have all your purchases delivered straight to the lounge from your favourite stores with our Hands Free Shopping service. Relax, unwind and make the most of your stay with the assistance of Chadstone’s friendly Concierge team.

Located on the Ground Level, between Calia and Saint Laurent.

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