Give the gift of choice to the person who has everything.
Chadstone – The Fashion Capital gift cards are the perfect gift. They are simple and easy to use and accepted at stores where ETFPOS or tap and pay is available.
They can be redeemed at most speciality stores and major retailers throughout the centre.
To purchase your card online, follow the link below to specify the value, then choose where to send it. Purchasing a gift card in centre? Simply visit our customer service desks for more information and to purchase.
*$2.95 (inc GST) fee applies per card. Delivery fees apply and will be calculated upon checkout. 1.5% Surcharge for purchases using American Express.
To purchase a digital gift card, you will first need to sign up or log in to your Chadstone app account. Then click ‘Gift card’ from the home screen. Tap the link to ‘Buy Digital Gift Card’ and follow the steps through to purchase.
To check the balance of your digital gift card, you will need the text message sent to you from Chadstone. Tap the link in your text message to view your gift card details and copy down the gift card number listed. Scroll down to tap the ‘Check Balance’ button or visit https://www.waivpay.com/balance-check/. Enter in your 19-digit digital gift card number.
Gift cards expire 36 months after the issue dated. To check the expiry date of your digital gift card, you will need the text message sent to you from Chadstone. Tap the link in your text message to view your gift card details and copy down the gift card number listed. Scroll down to tap the ‘Check Balance’ button or visit https://www.waivpay.com/balance-check/. Enter in your 19-digit digital gift card number.
Only digital gift cards can be purchased through the Chadstone app. Physical gift cards can be purchased in centre or online at the above link.
If your gift card recipient does not have the Chadstone app, they can download it from the Apple App store or Google Play store and then create an account.
As listed in our app terms and conditions, it is your responsibility to ensure your designated recipient has a device that uses Apple Pay or Google Pay before sending a digital gift card. If you would like to cancel a digital gift card and change to a physical gift card, a $10 reissuance fee applies.
As listed in our app terms and conditions, it is your responsibility to ensure you have entered your recipient’s contact details correctly. In the event that a gift card is sent to the wrong person and funds have been spent, we can cancel the current card and issue a new card to a new mobile number. A $10 reissuance fee applies.
A $2.95 service fee applies for each gift card purchased.
You can purchase a total of $1000 AUD for a single gift card. Note: total daily gift card purchases cannot exceed $1000 AUD nor be below $10 AUD.
We accept Mastercard, Visa, American Express, Apple Pay and UnionPay as payment types for a digital gift card.
Please contact us if you have gone through the above and still cannot complete your purchase.
We do not allow for refunds of digital gift card purchases aside from an instance when their has been a technical failure within the Chadstone app.
Digital gift cards may only be made by with an Australian credit card where the associated billing address is within Australia.