Capture a moment like never before
A brand new Santa Photography experience has arrived at Chadstone giving you more time, more photos and more memories.
An experience like never before, only at Chadstone - The Fashion Capital.
Early Booking Offer
Book your Santa Photography experience now and receive our early booking offer.
Receive a $20 Chadstone Gift Card when you book in November.*
YOUR DIGITAL GALLERY OF IMAGES
Walk away from your Santa experience with your personalised gallery of digital images.
Take home every magical moment with Santa, and share your Christmas memories with family and friends.
YOUR MAGICAL SANTA EXPERIENCE
CAPTURE YOUR MOMENT
Begin your magical experience through the Santa Set and share a personalised experience with Santa. With a professional photographer to capture every moment from start to finish, enjoy a brand new Santa experience for you and your family.
VIEW YOUR PHOTOS
Enjoy more photos and more memories by viewing all your images from your personalised Santa experience.
RECEIVE YOUR DIGITAL GALLERY
Receive a digital gallery of images sent straight to your phone with printing options available to take home to share your Santa experience with family and friends.
OUR GIFT TO YOU
Be one of the first to book your brand new Santa Photography experience
and receive our early booking offer.
Receive a $20 Chadstone Gift Card when you book before 24 November.*
*Terms and Conditions apply. Exclusive to bookings from 6 - 24 November.
Note: By clicking on the link, you will be leaving the Chadstone website for an external booking site.
SANTA PHOTOGRAPHY FAQ's
DO I NEED TO BOOK MY VISIT WITH SANTA?
WHAT ARE THE TIMES FOR SANTA PHOTOGRAPHY?
HOW MUCH DOES SANTA PHOTOGRAPHY COST?
Your all new Chadstone Santa Photography Experience – Digital Gallery Only - $45 + BF & GST
(Min 10 images sent to your mobile phone via a digital gallery link. Please purchase 1 ticket per family.)
Your all new Chadstone Santa Photography Experience – Digital Gallery plus 1 x 5x7 Print - $60 + BF & GST
(Min 10 images sent to your mobile phone via a digital gallery link & one 5x7 print. Purchase 1 ticket per family.)
DO YOU ACCOMMODATE GROUP BOOKINGS?
Yes. Santa Photography accommodates group bookings.
IS SANTA PHOTOGRAPHY ACCESSIBLE BY WHEELCHAIR?
Yes. Chadstone's Santa Set is fully wheelchair accessible. Speak to one of the friendly team members for assistance.
WHERE IS SANTA PHOTOGRAPHY LOCATED?
WHAT TIME SHOULD I ARRIVE?
Please arrive 5 minutes prior to your allocated time slot for your photo with Santa. Pick up a coffee from one of the surrounding cafes and take a look at the beautiful Christmas decorations around the centre.
WHERE IS THE BEST PARKING FOR SANTA PHOTOGRAPHY?
The best place to park for Santa Photography is Car Park B located near Hoyts. Elevator access is available from Ground Level.
We invite you to enjoy the ultimate in service and convenience with Valet Parking now available at Chadstone. Go to Chadstone.com.au for more information.
Click here to view the car park map.
WHAT IF I WANT TO CHANGE MY BOOKING?
We understand that some customers may wish to change their Chadstone Santa Experience session to a different day/time after booking.
If your booked session is more than 48 hours out, you are able to book a new session (subject to online availability) and have your original session re-funded (less booking fees). Sessions less than 48 hours out will not be refunded.
If you wish to change your Chadstone Santa Experience session to another day/time more than 48 hours out from your booked session:
A. Book and purchase your preferred new session online
B. Contact Eventopia at email@example.com with both your original order number to be refunded, plus your new order number
C. You will be issued a refund for your original booking (less booking fees)
Original sessions will only be refunded once a customer has booked a secondary session and provided both order numbers to Eventopia. To ensure there is time for new customers to book sessions that have become available, sessions will only be refunded if more than 48 hours out. Sessions occurring within 48 hours will not be refunded.
When re-scheduling Early Bird bookings (Nov 6-24) and re-booking a session outside of the Early Bird period (after Nov 24), the Early Bird price will be refunded (less booking fees) and the full price will apply to the new booking.
I AM LATE AND MISSED MY SESSION – CAN I STILL GET MY SANTA PHOTOGRAPHY EXPERIENCE?
We will try to slot you in if there is a gap, but unfortunately if you missed your session there is no guarantee that we can fit you in to another session. There are no refunds for missed sessions.
I HAVE BOOKED AN UP-COMING SESSION BUT WANT TO CHANGE IT – CAN I DO THAT?
WHEN WILL I RECEIVE MY PHOTOGRAPHS?
Your all new Chadstone Santa Experience allows you to receive your own personal online digital gallery direct to your phone with the option to print your favourite photo onsite. You will receive this at the end of your Santa Experience with the help of our friendly staff.
CAN I PURCHASE A PRINT EVEN IF I ONLY BOUGHT THE DIGITAL EXPERIENCE?
Yes, you can choose to purchase 1 x print at the Print Station. Card payments only (no cash).
CAN I PURCHASE MORE THAN 1 X PRINT AT THE PRINT STATION?
Unfortunately only 1 x print can be purchased at the Print Station due to capacity, however you can print photos from your phone at Target, Ted’s Cameras or Kmart.
DO YOU OFFER SENSITIVE SANTA PHOTOGRAPHY?
DO YOU OFFER PET PHOTOGRAPHY?
Unfortunately, we are unable to accommodate pet photography as our Santa Set this year.
I HAVE A QUESTION ABOUT MY BOOKING, WHO DO I CONTACT?
THE QUESTION I HAVE ISN'T LISTED, WHO CAN I SPEAK TO?
For all queries regarding Chadstone’s Santa Experience (excluding bookings/tickets) and Christmas Events, please contact the Chadstone Customer Support team at firstname.lastname@example.org (03) 9563 3355
I'VE BOOKED A SESSION FOR NOVEMBER, HOW DO I KNOW IF I’M ELIGIBLE FOR THE $20 GIFT CARD PROMOTION*?
If you have booked to have your photo before November 24 you will receive a $20 Chadstone Gift Card (while stocks last) at the end of your Chadstone Santa Photography Experience by one of our friendly staff.
View full terms and conditions.
I RECENTLY HAD MY SANTA PHOTO AND I HAVE FORGOTTEN HOW TO ACCESS MY PHOTOS
You will receive a text message to your nominated mobile phone number with the following URL link (this is just an example and the number at the end will be different). https://galleries.chadstone.com.au/gallery/10633464/
After clicking on the link you will be promoted for a password which is the last 4 digits of your mobile.
I HAVE TRIED TO SHARE MY PHOTOS ON INSTAGRAM BUT ITS NOT WORKING
Instagram does not allow nor have the functionality to share direct from the photo gallery. You can for Facebook but if you would like to share your photos on Instagram, download the image from your PC or phone first and then upload to Instagram. Please note you need to download each image individually.
I AM HAVING DIFFICULTY DOWNLOADING MY IMAGES
Click on the image and a download button will come up on your PC or phone. You will need to download each photo individually.
*If <18, get parent/guardian OK & your parent/guardian is awarded gift. Between 9am 20/10/19 & 6pm 24/11/19 or while gift stocks last (whichever is 1st), visit Chadstone.com.au, locate the Santa Photo booking page, spend $47.79 or more on 1 booking (between 1pm 6/11/19 & 6pm 24/11/19) & sign up as member of Chadstone First Database (or confirm you have already). Keep booking receipt. On same day of having your Santa photo taken at the Chadstone Santa Set (Lower level, outside Target), present booking receipt. First 1,500 valid claimants get $20 Chadstone Gift Card, while stocks last. Chadstone Santa Set opening times can be found at Chadstone.com.au. Limit 1 gift per booking. By entering, you consent to receiving the latest centre news, updates and promotions (by any means of electronic communication) from Promoter on behalf of Shopping Centre. See Chadstone.com.au for full conditions inc. privacy statement. Promoter: Vicinity Centres PM Pty Ltd (ABN 96 101 504 045).
*View full Terms and Conditions here