April 6 - 27 

 

Discover a world of arts and entertainment as Festival de Luxe returns 
for its second season this April. 

Featuring a mix of comedy shows, children's entertainment and artistic talent from around the world, Festival de Luxe brings together world-class entertainment for all ages.  

 

JOIN THE QUEST!

JOIN THE QUEST!JOIN THE QUEST!

JOIN THE QUEST!

Greetings Padawan!

We’re currently on a mission to find a new planet in our X-Wing Resistance Fighter. But Wait!

During our Chadstone takeover we’ve managed to misplace our mission plans. Can you help us?

Pick up your map at the Jedi Experience outside David Jones or at the X-Wing outside of Target on the Lower Ground level to start your mission. May the Force be with you. 

 

TERMS AND CONDITIONS

FESTIVAL FEASTS

DISCOVER OVER 90 FOOD OPTIONS IN ONE DESTINATION
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Keep up to date with Festival de Luxe

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Festival de Luxe FAQs

WHAT IS FESTIVAL DE LUXE?

Festival De Luxe is returning to Chadstone for its second season and will for the first time, host The Melbourne International Comedy Festival (MICF) showcase, as part of the 2019 Melbourne International Comedy Festival program. Festival De Luxe will feature a combination of paid and free world-class entertainment.

WHEN IS THE 2019 FESTIVAL?

Festival de Luxe will take place from Saturday 6 April – Saturday 27 April 2019.

WHO IS PERFORMING AS PART OF FESTIVAL DE LUXE?
  • Melbourne International Comedy Festival Comedy Showcase
  • Melbourne International Comedy Festival Comedy Club for Kids
  • Children Are Stinky
  • Mallakhamb India
  • Maple Staplegun
  • DADO

To keep up to date with all announcements as they happen be sure to sign up to Chadstone First and follow us on our social media channels.

HOW DO I BUY TICKETS?

Tickets can be purchased through the Melbourne International Comedy Festival's website: https://www.comedyfestival.com.au/

See the Ticketing Terms & Conditions for more information. 

The Melbourne International Comedy Festival complies with the Live Performance Australia Ticketing Code of Practice. To read the terms and conditionclick here

CAN I CHOOSE WHERE TO SIT WHEN BUYING MY TICKETS?

Seating is unreserved and is available on a first come first serve basis.

If you, or anyone in your party, has any accessibility requests please email ticketing@comedyfestival.com.au or phone +61 3 9245 3788.

CAN I COLLECT MY TICKETS FROM THE BOX OFFICE?

Pre-purchased tickets must be printed out or the barcode available on your phone to scan for entrance to The Parlour.

Tickets can be purchased from the box office at The Parlour, however pre-purchased tickets cannot be printed or provided at The Parlour Box Office.

CAN TICKETS BE MAILED TO ME?

No, pre-purchased tickets will be sent to your nominated email address for you to print or bring the barcode on your phone to scan at the entrance to The Parlour.

CAN I BUY TICKETS ON THE DOOR (AT THE PARLOUR BOX OFFICE)?

Yes, tickets can be purchased at The Parlour Box Office on show days (excluding Mondays and Good Friday).

 

WHAT FEES WILL I BE CHARGED WHEN BUYING TICKETS?

A booking fee is included in the advertised price of the ticket ($2.00 for an online purchase, $2.30 for a purchase at any Melbourne International Comedy Festival box office). An online transaction fee of $1.50 per ticket up to a maximum of $4.50 per transaction applies.

IS THERE A FEE FOR ALL SHOWS?

All shows within The Parlour are ticketed however there are a range of free shows throughout Chadstone, every Saturday in April from 4pm.

ARE THERE CONCESSION PRICES?

Tickets for children’s shows (Children Are Stinky, Comedy Club For Kids at Chadstone) are $21 for adults and children, or $16.50 each for groups of 4+.

Some shows include concession tickets for full-time students (26 years and under), full pensioners, Senior's Card holders, unemployed and children under 16 years.

CAN I USE A GIFT VOUCHER?

CHADSTONE GIFT CARDS

Unfortunately, Chadstone Gift Cards cannot be redeemed for Festival de Luxe tickets.

 

MELBOURNE INTERNATIONAL COMEDY FESTIVAL GIFT CARDS

Melbourne International Comedy Festival vouchers can be redeemed for tickets to 2019 Melbourne International Comedy Festival shows in selected venues.

Of the shows hosted in The Parlour, Melbourne International Comedy Festival vouchers can only be redeemed on the Comedy Festival Showcase and Comedy Club for Kids.

For further information please visit: https://www.comedyfestival.com.au/  

I BOOKED THE WRONG DATE – HOW DO I AMEND MY BOOKING?

Please refer to the Melbourne International Comedy Festival ‘Ticketing Terms and Conditions of Use and Sale for Melbourne International Comedy Festival Venues’ (https://www.comedyfestival.com.au/legal#Terms and Conditions)

Please contact the Melbourne International Comedy Festival directly via:

+61 3 9245 3788 or e-mail info@comedyfestival.com.au
NB: Box Office is open from 9.30am - 5.30pm 

CAN I GET AN EXCHANGE OR REFUND?

Please refer to the Melbourne International Comedy Festival ‘Ticketing Terms and Conditions of Use and Sale for Melbourne International Comedy Festival Venues’ (https://www.comedyfestival.com.au/legal#Terms and Conditions)

Refunds are only issued according to the Australian Entertainment Industry Association's Ticketing Code of Practice. Refunds are only issued if:

  • a main attraction/event is cancelled or rescheduled
  • a main attraction/star performer(s) is cancelled or rescheduled and substitute arranged
  • an event is 'part' cancelled by premature termination substantially before performance of advertised content or expiration of advertised duration
  • previously undisclosed significant visual obstruction for a reserved seat reported soon after commencement

You can download a full copy of the Code here. If you feel that you are entitled to a refund, please contact the Comedy Festival office in writing, addressing all communication to the Executive Director. The final decision on refunds is made by the producer of the show. 

For more information, please contact the Melbourne International Comedy Festival directly via:

+61 3 9245 3788 or e-mail info@comedyfestival.com.au
NB: Box Office is open from 9.30am - 5.30pm 

WHAT IF MY TICKETS ARE LOST OR STOLEN?

Please contact the Melbourne International Comedy Festival on (03) 9245 3700.

WILL THERE BE SHOWS OVER EASTER?

Yes, the Comedy Showcase, Kids Comedy Club and Children are Stinky will run over Easter Saturday and Sunday but not Easter Monday or Good Friday.

Chadstone is open 9am - 9pm Easter Saturday, 10am - 7pm Easter Sunday and 10am -6pm Easter Monday, closed Good Friday.

WHAT DOES SUITABILITY OF EVENTS MEAN?

On the Melbourne International Comedy Festival website, each event will have suitability listed on the right-hand side of the event page. This is to help you decide whether it is right for you and your group.

I AM UNDER 18, CAN I GO TO A 18+ SHOW?

Yes, but please note that some events are recommended for over 18s – please check the Suitability section of the event listing. Always check the ‘Content Warnings’ on each page before purchasing a ticket as we cannot offer a refund when admission is refused by the venue. 

IS ADULT SUPERVISION REQUIRED FOR COMEDY CLUB FOR KIDS AND CHILDREN ARE STINKY?

Yes Parent or Guardian supervision is required at all times. 

WHAT TIME SHOULD I ARRIVE?

We would recommend arriving at least 30 minutes pre-show. A queue will form outside the venue before show time and most shows have unallocated seating, so line up early to get your pick of the seats.

Unfortunately, latecomers may not be admitted.

WHAT IS THE DISABILITY ACCESS LIKE?

At Chadstone you’ll find disabled parking spaces & facilities, plus travelators and lifts for easy access. We also have complimentary access to motorised scooters and wheelchairs.

If you require specific arrangements, please contact The Chadstone Customer Service Team on (03) 9563 3355 during business hours.

WILL MY PHOTO BE TAKEN AT THE FESTIVAL?

Please note that all performances may be filmed. 

CAN I TAKE PHOTOS/VIDEOS DURING THE SHOW/PERFORMANCE?

Only at the discretion of the performers, otherwise cameras or other photography or recording equipment (including mobile phones) may not be permitted to use at the event.

I LOST SOMETHING AT FESTIVAL DE LUXE. WHAT DO I DO? 

Please contact the Chadstone Customer Service Team on (03) 9563 3355 during business hours or visit the Concierge desk inside Chadstone, next to Michael Hill.

CAN I WORK/VOLUNTEER AT THE FESTIVAL?

For 2020 Melbourne International Comedy Festival enquiries, please contact: info@comedyfestival.com.au

If you’re interested in joining Vicinity Centres, please visit the website: https://careers.vicinity.com.au/

CAN I PERFORM AS PART OF THE FESTIVAL?

Registrations for the 2019 Melbourne International Comedy Festival have now closed.

For performer enquiries, or enquiries about registering your show for the 2020 Melbourne International Comedy Festival, please contact: registration@comedyfestival.com.au

 

WHERE CAN I FIND A COMEDIAN TO PERFORM AT MY EVENT?

The Melbourne International Comedy Festival has contacts for all the comedians who appear at the Festival, please email them to be put in touch with the relevant booking agent:  info@comedyfestival.com.au

HOW DO I GIVE FEEDBACK ABOUT FESTIVAL DE LUXE?

We welcome customer feedback, comments and questions at any time!

Just fill out our feedback form and we'll get back to you as soon as possible. 

HOW CAN I KEEP UP WITH THE LATEST NEWS?

There are lots of ways to stay in touch. You can sign up to Chadstone First, follow us on Facebook and Instagram, and join the conversation using the hashtag #ChadstoneFestivalDeLuxe.

PERFORMANCES

COMEDY CLUB

FOR KIDS

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COMEDY

SHOWCASE

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CHILDREN

ARE STINKY

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