Valet Parking is located on level P1 of Carpark A (Lower Ground, David Jones Car Park), easily accessed off Chadstone Road.

See map here

Valet Parking is $35 per visit on weekdays* and $55 per visit on weekends and public holidays.

(*Weekday rates do not apply when a public holiday falls on a weekday. Public holiday rates apply.)

Valet Parking is a ticketless system. You will receive an SMS rather than a ticket. This allows you to request your vehicle, request parcel collections and collect your vehicle.

Prior to returning to Valet Parking, notify our team in advance. Open the SMS, tap the link and select to have your car ready for you in 10, 15 or 20 minutes. The car will be ready and waiting for you when you return. Simply show the team your SMS and make payment

Present to the Valet Parking desk and confirm the details we collected on arrival. You may be asked to produce photo ID. Note that shopping parcel collection will not be available if your mobile phone is not working.

All centre trading hours. See opening hours here

Return to the desk during trading hours to make payment and collect your key. The gate will let you out when you are ready to leave.

No. There are no bookings for valet parking, for your convenience it's a drive up service. Note that Valet Parking is subject to availability.

On rare occasions, this can happen for brief periods as it is a limited space - just like any carpark. Our team will manage traffic to allow vehicles in as other vehicle depart

Every 11 paid* visits earn 1 free visit.

*Applies to full rate visits – promotional offer rates and complimentary prize visits do not earn loyalty visits

No need – this calculates automatically with each paid visit. Our team will let you know that you have earned a free visit and will apply it for you.

Each visit is tied to your vehicle by licence plate via our License Plate Recognition technology on entry. Therefore, loyalty visits are earned per vehicle.

No. A loyalty visit can only be redeemed when visiting in the vehicle that earned it.

Just let the store staff know you have parked at Valet Parking and would like to leave your parcels for collection. Show them your SMS so they can see your unique Valet Tag ID, then tap the link to let the team know which store and how many bags. The parcels will be collected and placed directly in your car.

Note - department stores have designated drop off locations at their customer service desk

Fresh food / perishable items and loose items cannot be collected. Ask our team for more information. Very large items with specific manual handling requirements may need home delivery arranged directly with the store of purchase.

*All items for collection must be in a shopping bag or trolley to ensure the security of all of your items. Our team are unable to collect items that are not prepared for easy transportation.

Yes you can. The team will confirm your details and number of items with you, register them and place them in your vehicle.

No. It is included in the Valet Parking rate everyday

Valet Parking is charged per visit. 2 visits in a single day will incur 2 charges and so on, as it is a per visit price.

Valet Parking is based per visit on a single day and not timed. Therefore, the price is the same whether you stay for 1 hour or 5. Additional charges will apply however, if a vehicle is left overnight as the following day is treated as an additional visit.